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OUR COOKIES
Start with love. End with crumbs.
How does it work?
Choose at least four cookies from our monthly flavors, check out and we will handle the rest!
We get your order
We bake it fresh
We pack it up
We send it out
Because we are a small home bakery in North Carolina, we ship out once per week on Mondays. Your order must be received Friday at 4:00pm EST. Any orders received after that will be shipped the following Monday.
We ship to all 50 states using two-day shipping so your cookies will be as fresh as when they came out the oven. Our cookies are wrapped in eco-friendly bags and placed in a shipping friendly box.
We offer local delivery for a fee and pickup at various locations in Charlotte and surrounding areas.
We ship our Cookie Boxes within the United States. (Including Hawaii and Alaska) At this time, we cannot deliver to PO boxes. Due to the highly perishable nature of our cookies, we are unfortunately unable to support shipping to international locations or APO/FPO addresses.
All shipping options for your address are noted at checkout, along with exact prices.
FAEs
Frequently Asked...Everything Else!
Here's what we are made of!
Sugar and Spice...
Our basic ingredients include flour, sugars, eggs, butter, salt, baking powder, and chocolate chips.
Our vegan and gluten free cookies use substitutions where necessary.
Our cookies are always labeled with any allergy alerts.
Your individual order may include nuts. Seasonal cookies may also include sprinkles and fruit.
and everything nice...
BUT...I WANT MY COOKIES NOW!
We think our cookies are the best way to celebrate a special occasion so if you’re ordering for a specific event, we strongly recommend ordering at least one week in advance just in case there are any issues that may arise.
Our cookies are happy in the freezer – just pop in an oven at 350 until warm to return to that home baked freshness!
OOPS! I MADE A MISTAKE ON MY ORDER.
Not to worry! If your order hasn’t shipped, we can make changes. Simply message us on social media during our business hours and let us know what’s going on.
If you need to reach us immediately, contact us at masonsmixer@gmail.com or 256-527-9833.
MY COOKIES ARE WHERE?
You’ll get an email immediately after you place your order and receive another one the day your order leaves our oven mitts!
The confirmation email will include the order’s tracking number, which you can click to get updates on your order.
TAKE BACKS?
Sorry, no take backs.
Given the perishable and fresh baked nature of our cookies, we are unable to accept returns.
If there is an issue with your order, please email us at masonsmixer@gmail.com or call us at 256.527.9833 and let us know what’s going on.
We will do our best to make it right.